What I Teach
In this class we explore the practice of case management in the delivery of human services. We follow the logical sequence of case management, from intake interview to termination of service, focusing on assessment, planning, linking, and monitoring of case management services. The course explores the case management process as it relates to organizational, legal, and ethical issues, and emphasizes the skills and knowledge base required to be an effective case manager.
This is a hands-on course where students start from a problem in the community and over the course of a semester, work to analyze the problem, assess the needs of a target population, identify an intervention, and fully design a program to address the problem. Then students translate their program design into a short video proposal that can be pitched to potential program stakeholders.
This is an upper-level undergraduate course that focuses on theoretical and strategic issues in designing and implementing evaluation of human service programs. As a result of this class experience, students develop a conceptual framework, a set of practical skills, and related understanding about planning and evaluating human services programs in a range of settings. Within the class, programs are considered in a broad sense as a set of resources organized for a purpose, while a human service is considered as work or activity intended to benefit others.
Through explorations on gender and the work environment, this course will provides students with an analytic framework to understand the roles that gender plays in defining the world around us, including the work worlds of women and men in our society. We look at various aspects of gender, including social construction of gender, issues surrounding gender inequality, pay inequality, socialization of gender, gender at work and at home, as well as much more.
This course offers an examination of social policy issues (such as poverty, homelessness, and mental illness), as well as the American policy process and the significance of social, economic, and political factors that influence policymaking and implementation related to human services. Through the course, students gain both an understanding of social policy formation, realities of current social policy and administration, as well as their role in human service delivery in effecting social policy change in their agencies, communities, and the world.
This course explores the role of ethics and empathy in the work of public servants, with a goal of preparing students for careers in public service. Relying on novels, short stories, films, and television, this course provides students case examples of scenarios where ethics and empathy are relevant and/or missing.