Our own felt experience can help us tune into the felt experience of those around us.

The same features of our nervous system that protect us as we navigate the world at large provide us information about the state and needs of our clients. We have this exquisitely tuned capacity to derive their state and intention from the tone of their voice, their facial expressions, their gestures, and their posture. We may not have words for this information, but if we listen to the way they make us feel, it will inform our practice. (Location 691)