I’m Mariglynn Edlins. I’m an Assistant Professor of Human Services Administration at the University of Baltimore.
My research, which has recently been published in American Review of Public Administration, Administrative Theory & Praxis, and Public Voices, is focused on understanding the interactions that occur between people and government.
I am interested in the interactions that people–whether adult or child, citizen or noncitizen–have with representatives of the government. Think about teachers, case workers, police officers, government workers, really anyone who is working to implement public policy that is made at the local, state, or federal government level.
What I’m Working On
This is what I’m working on at the moment…
This project extends the works of public administration scholars—primarily in the late 1980s and 1990s—who have sought to understand the focus and method of public administration research as a way to form broad understanding of the field’s knowledge, interest, and direction. Specifically, this project uses data collected through a systematic examination of generalist public administration […]
A Novel Approach to Developing Empathy: Using Fiction to Train Street-Level Bureaucrats in Skill and Emotion
Empathy is widely hailed as a crucial trait for public administrators and human service workers, especially those who work at the front lines of service delivery. It is these street-level bureaucrats who interact with clients, make decisions, and overall impact the lives of citizens by the ways they implement public policy. Thus, we expect our […]
In this paper, I seek to answer the question: can the use of popular music improve students’ understanding of the need for social programs and the significance of social, economical, and political factors that influence policymaking and implementation. To explore this, I had students in undergraduate human services courses listen to popular music that focuses […]
What I Teach
I teach a range of courses in the undergraduate Human Services Administration program, including:
In May, Stephanie Dolamore and I had the opportunity to present our research and teaching around empathy in public service. In addition to our course and research project, we presented select exhibits from the Public Service Empathy Museum.
Our week-long writing residency at Drop, Forge & Tool was a huge success! One of the most surprising, and perhaps productive, outcomes was that we ditched an entire project we set out to do. Developing that “no” muscle, ftw!
At the beginning of November, Jennica and I presented our recent work tracking the relationship of public administrators and unaccompanied migrant children.
Exciting news! Jennica Larrison and I have been accepted for a creative residency at Drop Forge and Tool in Hudson, NY. In January 2016, we’ll spend a dedicated week working on analysis and writing for the 2016 APSA conference, as well as on creating a digital version of one of our projects.
Assistant Professor, Human Services Administration at the University of Baltimore